Last updated on September 14, 2024
Welcome to Mijo! Your privacy matters to us. This Privacy Policy (“Policy”) outlines how Mijo (“Platform,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you interact with our platform to connect with service providers. By using Mijo, you consent to the collection and use of your information as described in this Policy.
1.1 Personal Information:
When you register or use Mijo, we may collect the following:
1.2 Service Information:
We collect details about the services you request or offer, such as:
1.3 Usage Information:
We collect data about your interaction with the platform:
1.4 Device Information:
We collect technical data about the device you use to access Mijo, such as:
1.5 Location Information:
With your consent, we collect and use location data to enhance our service delivery, such as matching you with nearby service providers.
2.1 To Provide Services:
Your data helps us connect you with service providers and manage your transactions seamlessly.
2.2 To Improve the Platform:
We analyze usage data to enhance user experience, troubleshoot issues, perform data analysis, and implement platform updates.
2.3 Communications:
We use your contact details to notify you about your account, transactions, or important updates to our terms or services.
2.4 Marketing:
With your permission, we may send you promotional offers, newsletters, or advertisements. You can opt out at any time.
2.5 Legal Compliance:
We may process and share your information to meet legal requirements or respond to lawful requests, including those from regulatory authorities.
3.1 With Service Providers:
We share relevant information with service providers to facilitate the services you request through Mijo.
3.2 Third-Party Service Providers:
We work with third-party vendors who assist in running our platform (e.g., payment processors, data analytics). These parties only access the information necessary to perform their tasks and are bound by confidentiality agreements.
3.3 Legal Requirements:
We may share your information if required to do so by law, legal process, or governmental requests.
3.4 Business Transfers:
In the case of a merger, acquisition, or sale of Mijo, user information may be transferred to the new entity as part of the business assets.
4.1 Access and Update:
You can access and modify your personal details through the profile settings at any time.
4.2 Opt-Out of Marketing:
You may opt-out of receiving marketing emails by clicking the “unsubscribe” link in the message or updating your preferences in the app.
4.3 Control Location Data:
You can disable location-sharing in your device settings if you no longer wish to provide location data to the platform.
4.4 Data Deletion:
You have the right to request the deletion of your account and associated personal information by contacting our support team at support@mijo.com.
4.5 Data Portability:
You may request a copy of your data in a structured, machine-readable format for your own use.
4.6 Account Deactivation:
If you deactivate your account, we may retain limited information to meet regulatory or legal obligations.
We prioritize the protection of your data. We employ a range of security measures, including encryption and access controls, to prevent unauthorized access or disclosure. However, no online service is completely risk-free. Always exercise caution when sharing sensitive information over the internet.
We retain your personal data for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. You can request the deletion of your data as outlined in the Your Choices and Rights section.
Mijo is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we discover that a minor’s data has been collected without appropriate consent, we will take steps to delete the information.
Mijo may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing personal information.
We may revise this Policy periodically. You will be notified of any substantial changes via email or through an in-app notification. By continuing to use Mijo after the changes take effect, you agree to the revised terms.
For further questions about this Privacy Policy or to exercise your privacy rights, please reach out to us:
Mijo Support Team
Email: support@mijo.com
P.O. BOX AK 47, AKATSI
P.O. BOX AN 1356, ACCRA NORTH, ACCRA
